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itsa 2025 44 itsa Magazine 2025 www markttechnik de This is where Europe has an opportunity Rather than copying the Asian models we could develop SuperApps that combine convenience with data protection The key is a security architecture that reliably protects users without patronising them Zero trust foundation SuperApps access a wide range of sensitive data This creates just as many potential gateways for attacks Phishing identity theft and social engineering are just some of the risks that con tinue to grow alongside technological progress and every evolutionary stage of artificial intelligence AI This is why robust trustworthy security architecture is so important The solution is called zero trust trust no one and verify everything Continuously Zero trust security strategies assume that every transaction and authorisation is potentially insecure Rather than relying on onetime authentication when logging in every subsequent action is reevaluated and verified Whether access to a resource is permitted always depends on the specific context The security architecture is divided into independent segments Even if attackers compromise individual components other parts of the system remain protected This is essential for super apps with their branched functions Digital identity the heart of security There can be no security without verified identity Anyone who wants to secure the digital space must ensure that identities are clearly verifiable and tamperproof This is particularly important for super apps where one ID is used for all services Secure approaches rely on multilevel verification In this context AI is becoming an in dis pensable security tool Traditional factors such as passwords are supplemented by behavioural biometrics For example AI systems analyse typing speed mouse movements and scrolling behaviour This pattern is as unique as a fingerprint yet less invasive than purely biometric data AI can also perform realtime risk assessments and dynamically adjust security requirements Only when it is clear who has access to which services and every interaction is validated a trustworthy binding ecosystem can be created in which complex processes such as payments contract conclusions and communication can be carried out legally The European way GDPR as a competitive advantage Criticism of platforms such as WeChat is justified all too often economic interests take pre cedence over user protection Europe must take a different approach The success of secure super apps is measured by how consistently they implement IT security and user autonomy This is how trust is built among users Instead of viewing data protection as a necessary evil under strict European guidelines it can become a mark of quality Such a European alternative already exists The super apps ‘İstanbul Senin’ and ‘myCity Deutschland’ in use in Istanbul and Worms – both based on KOBIL‘s platform technology – show how it can be done they feature zerotrust architectures with integrated identity management Multifactor authentication encrypted communication device binding and GDPRcompliant data processing via servers in Europe guarantee security At the same time the platforms are modular in design – and therefore flexible for use in cities banks public authorities or companies This allows customers to set up their own SuperApp platform in no time at all Conclusion If you want trust you have to deliver security SuperApps have the potential to transform the digital infrastructure of European cities com panies and organisations However this progress must not compromise security Without robust and reliable identity management systems in place the convenience of this solution could create security vulnerabilities Therefore when digital services are bundled security must be considered from the outset from first registration to the final transaction st Kobil Hall 9 Booth 346 KOBIL myCity Deutschland – SuperApp myCity Worms Image KOBIL Gruppe